Widerrufsrecht

Return and Refund Policy

Thank you for shopping at Aurora Bedding. We are committed to ensuring your complete satisfaction with every purchase.

Returns We accept returns within 30 days of delivery. To be eligible for a return, items must be unused, unwashed, and in their original packaging.

To initiate a return, please contact us at [your email] with your order number and reason for return. We will provide you with return instructions.

Refunds Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5–10 business days to your original payment method.

Non-returnable items

  • Items that have been used or washed
  • Items not in their original packaging
  • Sale or discounted items (unless defective)

Defective or damaged items If you receive a defective or damaged item, please contact us immediately at [your email] with photos of the issue. We will arrange a replacement or full refund at no cost to you.

Shipping costs Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error with your order.

Contact us If you have any questions about our return policy, please contact us at email: support@baddingaurora.com.